The Golden Rule
Treat others only in ways that you're willing to be treated in the same exact situation.
Personal respect Live the Golden Rule
Recognize, understand, and respect every customer, employee, and vendor representative as a unique person who sincerely wants to matter, to make a difference, to know that that difference is appreciated. Care first, and the rest is easy. Self-differentiation “Whatever you are, be a good one.” - Abraham Lincoln
Discover and capitalize on what makes you exceptional. It really is the only way to matter, to make a difference, and to be appreciated. Continual preparation Plan for success
Contemplate and anticipate overwhelming success. What is it, how will you overcome obstacles and setbacks along your path to it, what will you do when you achieve it, how will you keep it? Flexibility Bend, don’t break
Expect the unexpected. Adjust what you can control in response to events you can’t.