Expect the best
Every member of the team, our business contacts, and you must be aware of, understand, and accept your goals and the general course you will follow. From there, trust in everyone’s training, professionalism, individuality, and goodwill to get you there. Given the chance, your team will deliver exceptional results. They want to impress you.
Evaluate decisions and results
Responsibility and control go hand in hand. At any time, teams and team members should be prepared to justify their decisions–not to prove them right or wrong, but to identify a better course of action.
Make timely course corrections
Everyone needs to know what’s working and what isn’t. Reinforce acceptable decisions and behavior with constant positive feedback. Performance and profits will follow. |
